Portugaltrails – Viagens E Turismo, Unipessoal, Lda, hereinafter referred to as Portugaltrails, is committed to stand for the highest standards on the fair handling of personal information. We recognize that some visitors to our website may have concerns about the information they provide us with and how we treat that information.
This privacy policy has been developed in order to demonstrate to our clients that we collect only the information that is necessary for our interaction with them and to act according to their instructions. We are committed to the highest ethical standards in the collection, safe keeping and use of the personal information provided to us.
Portugaltrails wishes to ensure that all its clients know at any time the regulations and principles concerning data manipulation and processing, developing all efforts to guarantee the security of all data. We are complying with the norms and procedures defined by law, namely, the law of Personal Data Protection (Lei n.º 58/2019, 8 de agosto) that ensures the execution of the Parliament Regulation UE 2016/679 and Council of April 27th 2016 (RGPD). This way, Portugaltrails is adopting the best technical practices to protect clients’ data against loss, involuntary or illicit elimination, unauthorized changes, integrity failure, unauthorized access or disclosure.
Portugaltrails only sends mobile text messages regarding proposal requests, we do not send marketing messages by mobile text.
Portugaltrails does not sell or share mobile information with third parties for promotional or marketing purposes.
We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. We may share your Personal Data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and any other vendors who assist us in the delivery of text messages.
TourTailors is a trademark of Portugaltrails. TourTailors mobile app and TourTailors.com site are digital properties of PortugalTrails.
All Portugaltrails communication, by any delivery channel, is made under the TourTailors trademark.
At TourTailors.com website you may find links to access other websites that are unknown to our company. We are displaying those links on good will and cannot be accounted responsible for the data they are collecting and how they are processing it, credibility and functionality of those websites.
This way, sharing links to other websites unknown to Portugaltrails does not imply any responsibility and this Policy Privacy is not applicable.
Portugaltrails recommends its clients to adopt additional security procedures, including equipment’s maintenance, authorized updated software, malware protection, firewall and not browse websites that you are unable to guarantee its authenticity.
All data collected by Portugaltrails has the following purposes: administrative processing, invoicing and charging of services, marketing company’s products.
In case you have any question regarding your personal data, you can reach us through dpo@tourtailors.com.
If you wish, and request us, we can delete your personal information; TourTailors mobile app login and associated data, except for information regarding purchased services, hence we are obligated by legal reasons to keep it for a period no less than 10 years.