“Hi Joana,
I would like to take this moment to say “thank-you” for having helped us organize our itinerary, we had an amazing time thanks to Portugal trails and your professionalism. We profited from every minute of our day, we did not waist anytime figuring out what to do, you gave us enough activities to choose from with enough time to relax at the pool in Lagos or at the beach.  The rental car experience went very well, however with the gasoline being very high, we were recommended to rent a diesel car for it to be more economical for us, unfortunately they was none available.  However, this is just a small detail  for us, but we highly recommend it for your future clients:-)  The road book was very clear and a great souvenir as as well, we cannot express how satisfied we are from your services.
Thank-you once again and we will highly recommend your services, perhaps one day we will visit the North side of Portugal and contact you again.
P.S Your country is absolutely breath taking.

Regards,
Alessandra and Daniel”

“Dear Vanessa,

I would like to thank you for the great arrangement you organized for me and my friends in Cascais/Sintra/Porto. The trip became a real success for all of us. Everything ran smoothly and we did not encounter any problems at all. This was the first time my friends visited Portugal, except from Lisbon, and they all loved it!

All the drivers were so punctual, polite and took us safely to the various destinations.

I would particularly like to mention our guides to Sintra and the Douro valley. They were both highly professional, knowledgable, friendly, nice and gave a lot of themselves. I don’t think they could be very much better!

I stayed at the Pousada in Porto a few years ago, when we learned to know your agency, so I knew it would be good, This was confirmed again and we all got rooms with front view.

The road book is a very good and helpful tool, and we followed several of the recommendations. Just a pity that time is running too fast, and we did not have time to visit all the places or see all highlights. Maybe next time:-)

So, in conclusion, you confirmed how professional you are, and I cannot come to think of anything that could have been better! I will definitely recommend your services and I am sure my friends will too. With your help we all got a really memorable week! Thank you!

Kind regards,
Anne”

“Ola Ana,
I hope your boss knows how outstanding you are at your job!   You booked us the most amazing tour. We loved every minute of it.  The accommodation that you chose for us was truly out of this world. We could not believe how amazing the locations, the buildings themselves, the history of the buildings, and the great service. They were really amazing choices.  The 2 walking tours were a huge highlight for us. We got to see and learn so much and we felt so lucky to be just the 2 of us when there were so many large tours around us.  The guides were so knowledgeable, such nice people, so easy to spend 1/2 day with. Thank you.  The drive through the Douro valley, to the winery, the castle at Marvao, all the out of the way places that we never would have seen if it weren’t for you. Our first evening there, we were feeling so tired, but the dinner and Fado were incredible. The drive there in the taxi through all those narrow winding streets was a thrill and the dinner was delicious and the service so great!  I have heard people say before about a country: “ The people are so friendly”, for example people said that about New Zealand, however I didn’t notice any difference when I was there, however in Portugal, OH MY GOODNESS, you should be so proud to be Portuguese. My mom and I both felt that it was extremely noticeable and obvious that the Portuguese people were such great people. What a very nice trait for a country to have!   I really can’t say enough. My mom wants to write you a note too because she just thinks you were amazing as well.  Thank you so much!  You were spectacular.
OBRIGADA!
Kirsten Betts”

“Hallo Cristina,
We had a fantastic trip in Portugal and I enjoyed everything.  The arrangements you made all worked for us and everything happened so effortless.
1.The hotels all were beautiful and the locations perfect.  I liked the difference in hotels from new to old to the hotel on a wine farm or a monestary.  If I knew then that I know now, I would have stayed in smaller towns and less evenings on the Quinta and in Evora.
2.The car worked.  We switched to an automatic car in the end and that was a very good decision.  I don’t know why my husband wanted a car with gears at the start!
3.All the people you organised were on time and interesting.  The walking tours in Lisbon and Porto are a must.  Very friendly people with a lot of knowledge.
4.We enjoyed all the extra activities and everything went well.  I sent you an email on the Fado-evening and would still like to know if we can get a refund for the evening.  11 o’clock at night is just too late for us after being in transit for more than 24 hours.  If we were 30 years of age we could have done that.  Also the people at the hotel and on the walking tour told us to change our booking to the Fado at Cie.  We had a beautiful evening there.
5.I had a medical emergency our last evening in Lisbon and the people at the hotel Britannia were fantastic.  We had an ambulance within 6 minutes of asking for help and they did all they could to make me comfortable.
6.If I could give a positive idea?  We would have loved to learn more about the cork oak and cork.  It is such a big part of Portugal and we did not get any information on cork.
7.The GPS worked wonderful!  My husband took his own and me and your GPS did better than his!
8.The road book helped a lot and is a very comprehensive document on Portugal.
Thank you for a very professional job.  I will and had already recommend you and your company for people that would like to visit Portugal.
The most wonderful thing in Portugal is it’s food!! I loved all the meals we had and I had seafood for 13 dinners!
Kind regards
Miranda Kirsten”

“Dear Filipa,
We are back in New York after the most incredible trip. You did an amazing job from start to finish!!
Highlights were the walking tour with Margarita in Lisbon and the tasting at the Lisboa Wine Bar, where I discovered the Serra Cheese and Green Wine, Pena Palace, Tasquinha do Oliveira  (Tal LOVED it) in Evora as well as the Convento Do Espinheiro, Vintage House Douro was incredible as was a boat ride down the river, and we loved the city of Porto. Valverde Hotel was the perfect place for our last night in the country!
Everything went so smoothly thanks to your planning. And, to top it all off, it was an engagement celebration! Tal proposed just as we were leaving for the airport on the way from NY to Lisbon, so the week was even more special.
Including a few photos, and if there is anywhere you guys ask for trip-goers to leave testimonials I’m absolutely happy to do so.
Thank you so much again,
Felicia & Tal”

“Good morning Nuno,

We are also back home safe and sound!  Our trip to Portugal was very enjoyable.  Your country is very beautiful and clean!!!!!!!!! We were happy to have our friends along with us on this journey especially on some of those long car rides!

We especially loved Sintra and wish we had more time there.  After spending 3 nights in Lagos, we felt it was too long.  The hotel was lovely but a bit too quiet for us.  Our hike tour with Carla was incredible!  She was the best!  We bought some wine at the Fonseca Winery.  The Churches and Castles we visited were beautiful!

The GPS was a great help and got us to our destinations without too much confusion.  I must say though that we have never experienced so many round-abouts in our driving history! lol

Vanessa was great and available to answer any questions we had when needed.  Our experience with you and Portugal Trails was great.  I must admit, in the beginning we were unsure about having to pay for the entire trip up front, but seeing your professionalism and the package that was presented to us at the airport (thank you for the gifts!) was very comforting.  Thank you for making our trip a memorable one.  We will definitely recommend you to any of our friends and/or family!

Best Regards,

Liz Cruz”