About Us
Guest Book
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Sebastian Rubin, Belgium, August 2015
“Dear Sofia,
Our trip was fantastic, thank you very much. We were amazed by the beauty of your country, and the people were generally very friendly & helpful as well. And my god, you guys make a delicious “frango asado” almost everywhere! 🙂 I hope you received the GPS?
A few things to note:
– Tavira: Pousada was beautiful, boattrip to the Ria Formosa was an amazing experience, very friendly skipper as well.
– Lagos: the Vila Galé was a bit crowded to be honest, the pool was always full of people 🙂 We did find a very nice restaurant, Atlantico, around the corner.
– Lisbon: what a fantastic city… great guided tour as well. We went to Sea Me restaurant, excellent sea food indeed. We probably would’ve liked to spend an extra day here, but that just means we need to come back 🙂 The hotel was very friendly and clean, we were in a very small room though (according to the plan of the floor, it was the smallest room on the floor).
– Porto: very nice hotel, also good guided tour. Had a great meal at LSD-restaurant on Largo San Domingo.
– Guimaraes: hotel & restaurant in hotel were both excellent
– On our way from Guimaraes to Pinhao, we stopped for lunch at Quinta do Portal – excellent value, delicious food and very good wine/port, definitely a recommendation.
– Pinhao: the Vintage House itself was really nice, great view, room and pool. However, we had dinner at the hotel restaurant one night, and this was a very unpleasant experience: They make a big show of offering you a “free” glass of sparkling wine, and then they charge 6 EUR per person for couvert which only included bread. Food and wine was generally overpriced, very bland in taste, and weird combination of ingredients. We paid over 90 EUR for a shared starter, two main courses, one dessert and two glasses of wine. Rather unfriendly waiters as well. I would definitely warn your clients to sleep in the hotel but eat elsewhere.
– Which brings me to the absolute culinary highlight of our trip: DOC restaurant in Folgosa. Oh my god, that was delicious. Also extremely friendly and accommodating service. We changed quite a few dishes in the set menu, and they were very flexible and didn’t charge extra. Ok, it’s a bit more expensive, but it’s still excellent value for money.
– Belmonte: what a beautiful Pousada, very relaxed atmosphere. Also excellent food in the hotel restaurant. We wish we had an extra day there 🙂
– Evora: very nice hotel, very nice city to spend a few days. Herdade d’Esporao was also a very interesting tour and good food.
All in all, we had a really great trip, and your advice was a great help for us. Thank you very much, we will certainly recommend you to friends and family.”
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Julie Argeros and Lesley Vogan, Australia, August 2015
“Hi Sofia
We have just arrived back home and want to let you know that we had a fanatic trip organised by you and Portugal Trails. Your country is truly beautiful and people so friendly. We really appreciate your effort in organising our holiday as everything went smoothly and to plan. The hotels and pousadas you chose were excellent and the road book a fantastic holiday tool.
All the car hire details and associated booking information, toll, fuel, parking and driving tips were excellent. The GPS worked well with the exception of driving into Lisbon (it seemed to get lost once we exited the bridge) and on leaving the main road to drive up the mountain to Monsanto. However, the driving instructions provided made sure that things were soon rectified. These instructions we feel were a valuable addition to the road book as well as the photo of the street where Avis in Lisbon was situated.
We did have a little mix up with getting the hire car in Coimbra but contacted your help desk number and this was fixed immediately (This was an excellent service).
Just for your reference the car did not turn up at the hotel at 9:30 am and after being contacted by your help desk the Avis representative came to the hotel and took us to the Avis office to pick up the car. He indicated that as it was a Sunday the office didn’t open until 10am and that he also did not have instructions to deliver the car to the hotel. He was waiting for us to come to the Avis office. This was not problematic for us but just thought I would give you the feedback in case there is a problem for anyone else who might get stressed if this happened. Maybe there was a mix up in the Avis office when it was booked.
Once again thank you for such a responsive and quality service and I will definitely recommend Portugal Trails and your service. We really appreciated the great service you provided.
I don’t know how to comment on Trip Advisor so if you let me know how to do this I would love to recommend Portugal Trails.
Kind Regards,
Julie Argeros”
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Rebecca and Mark Brinkman, Canada, August 2015
“Joana,
Thank you for such an excellent tour. My husband and I are still adjusting to the time change and life back at home. To say our tour exceeded our expectations is an understatement. Everything was so well organized and our roadbook was an absolutely luxury. Every tour in every town taught us so much but also allowed for us to be immersed in the culture. Our guides were friendly, highly knowledgeable, and made us feel very comfortable. The drivers provided certainty despite the fact that transportation in the city centers seemed very accessible. The accomodations were all lovely (particularly the seaview in Ponta Delgada). We followed almost all of the recommendations and that kept us busy and happy. Thank you so much for creating such a highly organized and satisfying trip for us. We could not have asked for more. We will be recommending you highly to everyone.
Sincerely,
Rebecca and Mark Brinkman”
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Lynette and Jamie Harrison, Australia, July 2015
“Ola Madalena,
We would just like to let you know what a wonderful time we have been having. Sadly we have only 4 days to go. Your organisation of the trip has been fabulous. The hotels have been terrific. We love your country, the people have been very friendly and helpful. Our wine tastings and any meals you have organised have been first class. Our grotto trip yesterday was great and our hike today was very good. All our guides have been lovely friendly girls who have done a wonderful job.
Again it all comes down to your organisation to make everything go so smoothly.
Obrigada,
Lynette Harrison”
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Sharon and Jeff Bloch, USA, July 2015
“Thank you for making our trip so wonderful. It was really perfect in every way — from the selection of hotels, to your recommendations of tour guides and activities, to the preprogrammed GPS. We have already told several friends that if they are contemplating a trip to Portugal that this is the way to go. Please let us know if you are planning to expand beyond Portugal.”
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Piet and Alba Henderson, South Africa, July 2015
“Dear Diana
I would like to make use of this opportunity to express our sincere thanks to you for arranging a life time experience – all your arrangements and advice were spot on and perfect.
We enjoyed every moment in you beautiful and extremely friendly country – you can be proud!!!
I will not hesitate to recommend you and Portugal Trails to my friends and any person who asks.
Thank you also for the beautiful gifts it was much appreciated
We wish you all of the best for the future – please send me your Manager – email address
Regards,
Piet”